FlightFlow
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Support

Reach the FlightFlow team, find answers to common questions, or report an issue.

Get in touch

Email For bugs, feature requests, account & data inquiries. Koncege@163.com
Safety issue If a FlightFlow output contradicts the AFM / RFM / POH, stop relying on it and email us. Koncege@163.com
Documentation Account deletion, privacy & terms. Account Deletion · Privacy

FlightFlow is supported by Rotorcare. Response time is typically within 2 business days. Please include your iOS version, iPhone model, and FlightFlow version (found in Settings → About).

Frequently asked

How do I sign in for the first time?

Open FlightFlow → tap Use Apple ID or Use Email. Apple ID sign-in is one tap; email sign-in requires a verification code.

How do I create my first aircraft?

Open FlightFlow → tap Aircraft → tap +. Enter registration, model, empty weight and arm override. Pre-defined models are available; custom types can use the "Other" preset.

How does the Dynamic Island timer work?

When you tap Engine-on, FlightFlow starts a Live Activity that the system surfaces on the Lock Screen and Dynamic Island. The current leg's elapsed time and an "Engine-off" action are available without reopening the app.

Does FlightFlow require an internet connection?

No. The pre-flight wizard, engine-on timing, weight & balance, performance stats and PDF export all work fully offline. Only sign-in and Cloud Sync require a network.

How do I delete my account and data?

Settings → Account → Delete Account. See Account Deletion.

How accurate is the Weight & Balance calculator?

FlightFlow computes total weight, moment and CG using the inputs you provide (crew / pax / fuel) and the aircraft's empty weight + arm. Always cross-check against the AFM / RFM / POH — see the Aviation Disclaimer →.